Terms & Conditions

COVID-19 WARNING:

 

WE HAVE TAKEN HEALTH AND SAFETY MEASURES—FOR YOU, AND OUR TEAM MEMBERS HERE AT THE GALLERIA PALMS HOTEL. YOU MUST FOLLOW ALL POSTED INSTRUCTIONS WHILE VISITING OUR FACILITY.

 

 

 

BY ENTERING UPON THE PREMISES, AND USING THE FACILITIES OF GALLERIA PALMS HOTEL, YOU ARE AGREEING TO FREELY, VOLUNTARILY AND EXPRESSLY ASSUME ALL RISKS RELATED TO EXPOSURE TO COVID-19.

 

PLEASE WEAR A MASK IF NOT VACCINATED, AND WASH YOUR HANDS REGULARLY. 

 

TOGETHER, WE WILL HELP TO KEEP EACH OTHER SAFE AND HEALTHY.

 

  • Resort fee is $9.99 per room per night plus 13.5% occupancy & state tax.

  • Check-in time after 3:00 PM. 

  • Check-out time before 11:00 AM. 

  • Rates subject to change. 

  • Rates do not include 13.5% occupancy & state tax.  

  • Rates are based on 1-4 people staying in the same room.  

  • Reservations are subject to availability and must be made in advance.  

  • Credit card may be pre-authorized 3 days in advance. Credit card may be charged one night's deposit within 3 days of arrival date. 

  • Reservations with an invalid credit card will be canceled. 

  • No pets allowed, except for a service animal.  Service animals are defined as a dog or miniature horse trained to do work or perform tasks, and to assist an individual with a disability.  Service animals should remain on a leash or harness, and under the control of the owner at all times.  

  • This hotel is 100% non-smoking. A $250.00 per occurrence smoking fee will be added if guest smokes in room. 

  • Guests must be over the age of 18 to occupy a room with no adult with them. 

  • A 24-hour notice is required for cancellation of any reservation. Otherwise a one-day room charge will apply. 

  • No shows are subject to the first night's rate plus taxes and resort fees. 

  • No show on advance purchase/nonrefundable reservations are subject to the full amount agreed on the reservation.  

  • Children under 17 years of age stay free with an accompanied adult. 

  • Late Checkout - If available, one hour at most; must check with front desk. 

  • Cribs are available, subject to availability.  

  • Self parking is available, subject to availability.