Amenities
- Internet Wi Fi
- Mini refrigerator
- Microwave
- Safe
- 49-inch flat-screen television with HBO
- In room coffee and tea, K-cup single serve
- Bathroom toiletries
- Double vanity sinks
- Iron and ironing board
- Hair dryer
- Wet Bar
- Ice bucket
Yes, the resort fee is $19.49 per room per night, plus 13.5% tax. The resort fee inlcudes our deluxe hot breakfast buffet served every morning, fast Wi Fi in all guest rooms and public areas, guest parking, scheduled shuttle service to area theme parks, early check-in if available, 24 hour coffee and tea in lobby, freshly baked cookies every night at reception, reservable card and board games, access to the heated pool with pool towels, floats and pool games provided, package hold for your arrival from FedEx and UPS, and temporary luggage hold services.
- Daily hot deluxe breakfast buffet featuring freshly made pancakes, eggs, pastries, bagels, fresh whole fruit, hot and cold cereals and much more!
- Complimentary car & bus parking
- Scheduled shuttle service to area theme parks
- Evening freshly baked cookies at reception: 4:00 PM - 10:00 PM
- Complimentary Wi-Fi throughout hotel & pool area
- Guest laundry facility, Vending machines, ATM on site
- Luggage hold pre-arrival and post departure
- Heated outdoor pool and deck area with lounge chairs, umbrellas, tables and chairs, pool games, floats and pool towels
- Business kiosk with computer, internet access and printer
- Pre-arrival Package delivery hold
- Card and board games on loan at front desk
Yes, ample parking is available onsite.
No pets allowed, only service animals are allowed. Service animals are defined as a dog or miniature horse trained to do work or perform tasks, and to assist an individual with a disability. Service animals should remain on a leash or harness, and under the control of the owner at all times.
There is no fitness center.
There is no smoking allowed inside the hotel.
We offer a deluxe hot breakfast buffet daily from 6:30 AM to 9:30 AM. The breakfast menu changes daily and will include a variey of the following items:
- Scrambled eggs, omelets, frittatas
- Freshly made pancakes
- Sausage links or ham
- Whole fruits and yoghurt
- Fresh breads, danish, muffins, bagels
- Cold and hot cereals
- Coffee, decaffinated coffee, tea, hot chocolate, milk and juices
There is no restaurant in the hotel however, there is a 24 hour iHop Restaurant adjacent to the hotel. There are also a Popeye’s Louisiana Chicken, an Arby’s, Wingstop, McDonald’s, CiCi’s Pizza, Little Ceasar's Pizza and a Black Angus Steakhouse within walking distance. There are many casual, fast food and sit down dining options within a two mile radius of the hotel.
Yes, the pool is open 8:00 AM – 11:00 PM daily. We have pool towels for your use poolside. There are multiple tables with umbrellas and lounge chairs with side tables for your relaxation and fun. We also have pool floats and games!
Yes, we have seven accessible rooms. Two of the rooms have a roll-in shower. All 7 rooms have one king size bed with occupancy for 2 persons. Please contact the hotel directly to make special accommodation requests. You can call 1 (407) 396-6300 or email to reservations@gphkissimmee.com for an accessible room. You can also contact us via WhatsApp at 1 (689) 465-6450.
Freshly baked Otis Spunkmeyer cookies are served every evening from 4:00 PM to 10:00 PM at reception.
Wi Fi is available in all public spaces and in all guest rooms. It is included in the daily resort fee.
Breakfast is served daily from 6:30 AM - 9:30 AM.
The hotel does not offer room service. The hotel has an arrangement with a few restaurants for food delivery and the information is provided inside the guestroom. Guests may also contact Uber Eats, DoorDash or Grubhub for food delivery.
Yes, we do have laundry facilities located on the first floor of the hotel and is accessible 24 hours a day. There are two washing machines and two dryers. The pricing is $3.00 per wash load, and $3.00 per 50 minutes of drying time. The laundry machines only take credit or debit cards. There is also a vending machine to purchase soap and dryer sheets for $1.50 each.
We have a business kiosk adjacent to the hotel lobby. The kiosk has a desktop computer with internet access and a printer and is available 24 hours a day.
Rooms & Amenities
Yes, we can hold your luggage prior to check-in time.
The minimum age to check into a room is 21 years of age.
Our rooms do not accommodate rollaways. There is no charge for a pack and play or playard We do not have cribs.
Yes. There is a limited number of connecting rooms. Please note the request for connecting or adjoining rooms when making your reservation on our website or with a third party. You can also contact the hotel directly at: reservations@gphkissimmee.com or (407) 396- 6300 or via WhatsApp at (689) 465-6450.
The hotel has 118 rooms with the following room types:
King Room - One king size bed with a spacious sitting area with a sofabed with a maximum occupancy of 3 persons. All 24 King Rooms are on the 5th floor.
Double Queen Room - Two queen beds with a maximum occupancy of 4 persons. All 87 Double Queen rooms are on 1st, 2nd, 3rd and 4th floors.
Accessible King Room - One king size bed with maximum occupancy of 2 persons. The 7 Accessible King rooms are located on every floor of the hotel.
All rooms have a mini refrigerator and a microwave.
All rooms have a safe that will fit a standard laptop. The dimensions of the safe are: Height 8", Length 14", Width 17"
The hotel is 5 stories and the rooms on the 4th and 5th floors have nice views of the city or the pool area.
North side of hotel: 5th floor views of the Magic Kingdom fireworks from 6 of the rooms. A few rooms on the 4th floor also have an obstructed view of the fireworks.
South side of hotel: 3rd floor through 5th floor have views of the pool.
Location & Transportation
Important notes: Please check at hotel upon your arrival for the most up to date shuttle schedule times.
RESERVATIONS ARE REQUIRED - go to https://firefighters.gfmediagroup.com portal to reserve your seats between a minimum of 2 hours and a maximum of 24 hours before pick up time.
The theme park schedule effective April 01, 2026 is as follows:
Departs Galleria Palms Hotel for the following theme parks:
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Disney World Magic Kingdom (TTC) - 8:45 AM & 11:00 AM
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Disney World Hollywood Studios - 11:00 AM
- Animal Kingdom - 7:15 AM
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Sea World - 7:00 AM
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EPIC Universe - 7:00 AM
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Universal Studios - 7:00 AM
Departs Theme Parks for Galleria Palms Hotel:
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Magic Kingdom (TTC Lane 35) - 5:30 PM, 8:00 PM, 10:00 PM.
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Hollywood Studios (Lane 65) - 5:15 PM, 7:45 PM, 9:45 PM.
- SeaWorld (Green Canopy) - 6:45 PM
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Universal Studios (Lane 81) - 7:15 PM
- EPIC Universe (Lane 35) - 7:00 PM
- Animal Kingdom (Lane 10) - 5:45 PM
Shuttle services are provided by: Firefighters All Services, Telephone: 1 (407) 279-0048, https://firefighters.gfmediagroup.com
Handicap services must be scheduled 24 hours in advance, motorized scooters and foldable wheel-chairs are NOT eligible for wheel-chair accessible vehicle. Copy of handicap health card will be required for scheduling a wheel-chair accessible vehicle. Please note the wheel-chair accessible vehicle will depart ONLY at the time of regular schedule departures of the bus and ONLY to Magic Kingdom, CHAT WITH US @ (407) 279-0048.
Times subject to change without notice.
Firefighters All Services reserves the right to refuse the services to anyone who disregards rules and regulations of shuttle services.
- Disney World theme parks: Magic Kingdom, Animal Kingdom, Epcot, Hollywood Studios
- ESPN Wide World of Sports Complex
- Disney Springs
- Sea World & Aquatica
- Universal Studios Orlando
- Epic Universe
- Islands of Adventure & Universal City Walk
- Premium Outlets Shopping
- Old Town and Fun Spot America Kissimmee
- The Holy Land Experience
- Margaritaville Sunset Walk Shopping & Entertainment Complex and Island H2O Live! Waterpark
A short walking distance from the hotel:
- IHOP, Black Angus Steakhouse, Osaka Bay Buffet, Arby's, Popeye's Louisiana Chicken, Wingstop, Del Taco, Hokusai Ramen and Izakaya, BibimSpot Korean, Little Caesar's Pizza
Within 2 miles of the hotel on Hwy 192 you will find:
- Diners, American and Comfort Food: IHOP, Bob Evans, Perkins, Denny’s, LazyDog Restaurant and Bar, Rock & Brews, Cheddar's Scratch Kitchen, Cracker Barrell
- Seafood: Bonefish Grill, Red Lobster, Joe’s Crab Shack, Boston Lobster Feast Buffet
- Steakhouses: Black Angus Steakhouse, Long Horn Steak House, Olive Garden, Texas Roadhouse, Outback Steakhouse, H & H Brazilian Steakhouse, BR77 Brazilian Steakhouse
- Italian: Carrabba’s Italian Grill, Olive Garden
- Barbecue: Lizzie's Memphis Style BBQ
- Sports Bars: Buffalo Wild Wings, Miller's Ale House, Sickies Garage Burgers & Brews
- Fast Casual: Panera Bread, Portillos
- Burgers: Red Robin Burgers and Brews, Ford's Garage
- Pizza: Flipper’s Pizza, Little Caesars Pizza, Cici's Pizza, Giordano's Pizza
- Fast Food: McDonald’s, Wendy’s, Taco Bell, Burger King, Popeye’s, Arby’s, Wingstop, Del Taco, Chick-fil-A
- Mexican: Chuy’s Fresh Tex-Mex, Chipotle Mexican Grill
- Asian: Hokusai Ramen and Izakaya, BibimSpot Korean, Kobe Japanese Steakhouse, Panda Express, KPOT Korean BBQ and Hot Pot, BENTO Kissimmee, Kamayan Philipino Grill, Sakura Asian Fusion, Osaka Bay Buffet
- Carribean: Pollo Tropical, Bahama Breeze
- Mediterranean: CAVA
- Indian: Divine Indian Cuisine
The cross streets for the Galleria Palms Hotel are US 192 W Irlo Bronson Memorial Highway, Sherberth Road and Maingate Lane
Yes. If you are arriving later than 11:00 PM, please notify us prior to 11:00 PM on your day of check-in your estimated time of arrival. 1-407-396-6300 or at reservations@gphkissimmee.com or WhatsApp 1-689-465-6450
Check-in time is at 3:00 PM. Please contact hotel directly at 1-407-396-6300 or at reservations@gphkissimmee.com to request an early check-in before 3:00 PM. There is no fee for an early check-in and we can accommodate a check-in as early as 7:00 AM if your reserved room is available.
Yes, late checkout is based on availability and can be arranged with the front desk. There is a one hour grace period until Noon, then $10.00 an hour up to 4:00 PM.
Yes, the hotel reception desk is open 24 hours a day.
Animal Kingdom is 1 mile from the hotel. The hotel is located very conveniently on Maingate Lane with a cross street being Sherberth Road. Sherberth Road takes you directly to the entrance to Animal Kingdom.
Magic Kingdom, Epcot and Universal Studios are all 3 to 5 miles from the hotel.
ESPN Wide World of Sports Complex is just 2 miles from the hotel.
The hotel provides a scheduled shuttle service to the following theme parks: Animal Kingdom, Magic Kingdom, Hollywood Studios, Sea World, Universal Studios and Epic Universe
No, the hotel does not provide airport transportation. Below is a list of options for transportation to and from the hotel.
- Uber and Lyft - Download the apps on your mobile phone
- Taxi service - Mear's Taxi
Events & General Information
3000 Maingate Lane
Kissimmee, Florida 34747
Phone: 1-407-396-6300 Fax: 407-396-8989
Reservations Email:reservations@gphkissimmee.com
Group Sales: Kimberley.Marshall@galleriapalmshotel.com
WhatsApp: 1-689-465-6450
Visa, Mastercard, American Express, Discover Card, Diners Club, Carte Blanche, JCB, China Union Pay.
Contact the front desk in person, or by telephone at 1-407-396-6300, or email at fom@gphkissimmee.com.
A 24-hour notice is required for cancellation of any reservation. Otherwise, a one-day room charge will apply.
The property often has promotions running that offer discounts for longer length of stays, generally requiring a 3 to 7 night minimum length of stay.
Discounts for groups are negotiated with the General Manager of the hotel. Please contact the hotel directly at 1-407-396-6300 or kimberley.marshall@galleriapalmshotel.com
The property often has promotions running that offer discounts for longer length of stays, generally requiring a 3, 4 or 7 night minimum length of stay. There are also offers for booking early, generally 60 days in advance.
We also offer discounts for AAA members, Teachers, Military and First Responders, residents of the states of Florida and Georgia, and AARP members.